SAT – Knowledge Management (KM) Processes

This area will focus on the process aspects of knowledge creation and management. Creation of new knowledge, managing the use of the knowledge, like sharing it, codifying the knowledge in memory, measuring and learning are fragile processes that can not be managed directly. Development of shared cognition and collaborative frameworks of operation to be effective and efficient will be another focus of this area. The important characteristics of the processes might include their flexibility, agility, responsiveness and dynamics. This is also where KM should meet TQM and/or other (e.g. six sigma) quality initiatives.

• Specifically, this area should cover
• New Knowledge creation
• Knowledge streams (transfer, sharing, etc)
• Organizational Memory (modeling, maps, etc.)
• Collaboration and shared cognition
• Measurement and learning

Murray Jennex - Committee Chair

Murray E. Jennex is an associate professor at San Diego State University, editor in chief of the International Journal of Knowledge Management, editor in chief of Idea Group Publishings Knowledge Management book series, and president of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the Knowledge Management Systems Track co-chair at the Hawaii International Conference on System Sciences. He is the author of over 100 journal articles, book chapters, and conference proceedings on knowledge management, end user computing, international information systems, organizational memory systems, ecommerce, security, and software outsourcing. He holds a B.A. in chemistry and physics from William Jewell College, an M.B.A. and an M.S. in software engineering from National University, an M.S. in telecommunications management and a Ph.D. in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California and a Certified Information Systems Security Professional (CISSP).